ITIL FOUNDATION

COURSE OVERVIEW

The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle.
ITIL is the most recognized framework for IT service management in the world.ITIL helps service providers with best practice guidance on the provision of quality IT services, and the processes, functions and other capabilities needed to support them.


WHAT'S INCLUDED

Access to Online Course (Valid for 180 days)
Mobile App
Interactive Case Study
Videos, Podcasts, Terms and Concepts, and Study Guides for all Chapters
Practice Examination
27 VMEDU RCUs


Free Demo Course:

Fill up the form to get a free online demo SMC course online:
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Enrollment:

You can choose an online course or an instructor led class:
ONLINE COURSE
INSTRUCTOR LED CLASS

COURSE OBJECTIVES

Upon successful completion of the education and examination components related to this qualification, candidates can expect to gain a general overview, and basic knowledge and understanding of ITIL.
Successful completion of the Foundation qualification also fulfils the prerequisite entry criteria for the next level of study within the ITIL qualifications scheme, the ITIL Intermediate Level.


COURSE AGENDA

Introduction to ITIL
Service Strategy
Service Transition
Service Design
Service Operations
Continual Service Improvement


Resources:

Download a guide to the Scrum Study Body of Knowledge
DOWNLOAD RESOURCE

Language Available:

  • English and
  • Spanish

PREREQUISITES

There is no formal prerequisites for this certification

JOB OPPORTUNITIES


TESTIMONIALS

  1. Walter James White

    Awesome experience with Tech Booth. I was able to land a job shortly after partaking in their integrated training packages. The post training support that I received really helped me in my job search.
  2. Walter James White

    Awesome experience with Tech Booth. I was able to land a job shortly after partaking in their integrated training packages. The post training support that I received really helped me in my job search.
  3. Walter James White

    Awesome experience with Tech Booth. I was able to land a job shortly after partaking in their integrated training packages. The post training support that I received really helped me in my job search.